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A few comments from patients and GP.... Feedback prior to mid 2020 when Mr Hahnel moved to doctify for feedback
Thank you Card
A little note to thank you, your team and all the staff for caring for me after my knee replacement on the 2nd January. Couldn't have asked for better care and attention. Thanks again Mrs. S, March 2020 Thank you Card
I just wanted to say a very big 'Thank you' to you and your team for looking after me during and after my knee replacement. From seeing you at my consultation, you made me feel very comfortable and confident. I wasn't sure what to expect as it was mu first ever experience of being in hospital but everything went really well. I have nothing but praise and admiration to you and your team / nurses etc. They looked after me with care and compassion, which was very much appreciated. So all in all, a very good experience for my first time. Thanks again to you all. Mrs. L, Jan 2020 Thank you Card
I just wanted to say thank you for the wonderful work you do. Before my operation, I was almost housebound. I had very little quality of life. Now I can live a full happy and pain free life. Thank you so very much. Mrs. D, Jan 2020 Thank you Card
Thank you for all the care and attention received during my visit to your department Mrs. M, Jan 2020 Thank you card 8 years post operation
Just wishing you and the family all the very best for Christmas and the New Year. I'm delighted to say my knees are as good as the day you did them: still going strong , which is marvellous! All the best wishes Mrs P, Christmas 2019 Thank you letter
My hip replacement surgery at The Yorkshire Clinic I would like to thank you and all the staff at The Yorkshire Clinic for my excellent treatment and the special care provided. Would you please make sure this letter is seen by all the relevant staff to show how their dedication is so appreciated. The surgery result has amazed me. You carried out the hip replacement on Tuesday 26th June and I was up normal walking using sticks only on the Thursday and I was home that afternoon. 2 weeks later I was walking without sticks and after 4 weeks I am practically back to normal. The anaesthesia was also incredible. I had an epidural and a sedative and was completely unaware of the operation until I was woken in the recovery room. Please pass on my specific thanks to the anaesthetists. The nurses on the ward were exemplary, answering the bell quickly and treating me with friendly quiet efficiency. They went out of their way to make my initial post operative period as confortable as possible. The physiotherapy was again excellent, helping me with patience and understanding. The follow-up 2 week session by Peter Creegan was really well put over with such personal enthusiasm. There is a man who enjoys his work. For the record, I had been doing 'hip pain' exercises before the operation and have followed the physio department exercise regime most days which I am sure has aided my recovery. I was also impressed by the follow up calls to check how I was getting along, the first after a day and the second after a few weeks. The outer receptionist ladies even say goodby with lovely smiles when you walk out of the clinic at every time I attended the clinic. I cannot put into words how much of a difference this surgery and treatment has made to me. Thank you all. Mr. S, July 2019 Thank you Card
Massive thanks to you and all of your team for 'fixing both of my knees'. As you know everything from start to finish went perfectly. I was driving in 3 days and cutting the lawn in 5 days! I can run up those Scottish hills now! You are just Brilliant. I will be forever grateful for what you've done for me! Mrs. M, July 2019 Thank you Card
I would like to thank you and your team for the superb care given to me. Thank you for giving me back my life and enabling me to spend quality time with my family in Australia. I was able to do things with my Grand daughter who is 6 that I would not have been able to do prior to surgery. I am so glad I agreed to wait on your list even though I was in terrible pain. Thank you also to your secretary Melanie for sorting out my appointments, especially when I though I was going to be m over to another surgeon's list. I will remain eternally grateful to you all. I wish I could win the lottery to repay BRI with money and not just words. Thank you all. Mrs. T, 2019 Thank you Card
For my wonderful fantastic brilliant new hips. I can't thank you enough. Mrs. B, June 2019 Thank you Card
Thank you for helping me to get my mobility back so I can once again walk and play with my grandchildren. Mrs. H, April 2019 
Article in 'The Daily Mail' 20/2/2019 telling my patient's story
Thank you again! Life changing! https://www.dailymail.co.uk/health/article-6724469/Mother-two-29-forced-undergo-hip-replacement-surgery-joint-dislocated-HOUR.html 'My message to anyone struggling who is in pain or anxious, don’t be. You should definitely go for it. 'It’s the best thing I’ve ever done, and I don’t know how I went on struggling for months in agony and not being able to walk right.' Thank you email
My name is Mrs. S and I am 53. I have had both my knees replaced over 2 years due to osteoarthritis. The 1st in July 2016, the 2nd in July 2018. When the physiotherapist asked me which hospital I would like to be referred to for my 2nd knee replacement, I had no hesitation in requesting the Nuffield Hospital, Leeds and hoped the orthopaedic consultant would again be Mr. Hahnel. Prior to surgery, I led an active life, regularly attending aerobic classes, swimming, walking my dog and was a member of a running club. However, over time I was suffering with increasingly painful swollen knees and by 2015 my left knee was far too painful to continue any exercise, walking short distances and going up and down stairs was agonising. What's more, there is a history of osteoarthritis in my family. My mother had a TKR in later life and my father suffered with it in his hands. From both pre-op assessments to admissions; surgeries and physiotherapy sessions, all the staff I have encountered were always friendly, helpful and professional. Whenever I have seen Mr. Hahnel he explained things to me (in layman's terms) and reassured me regarding any concerns. You honestly couldn't meet a nicer consultant! It has taken me several months since my 2nd knee replacement to put my genuine appreciation on paper because, thanks to Mr. Hahnel and his team I have been busy getting back to a normal better quality of life that's pain free. I can honestly say, without this procedure, I would have had to take early retirement and endure a very painful existence with limited mobility, I would recommend the Nuffield Hospital and Mr. Hahnel to anyone requiring this procedure. With sincere gratitude, Mrs. S, 2019 Thank you card
With grateful thanks for all your expertise and care. Not quite doing an Irish jig yet but you never know! Mrs. S, 2019 Thank you card
Thank you for fixing me! I can't wait to feel like me again. I will never be able to thank you enough. Miss E, 2019 Christmas Card 2018
I am forever grateful for my two new knees. No pain, no pills! Please enjoy the cake. All the best to you and your family at this Christmas time. Mrs. P, 2018 Thank you card
Thank you so much for my replacement hip, it has made such a difference to my life. The experience was much less daunting than I anticipated, the whole team were skilled and reassuring. Grateful thanks. Mrs. C, 2018 Thank you card
I just wanted to put my thanks in writing. I am so appreciative of your skill and expertise. It is 9 weeks now since my hip replacement operation and life is really good. I am now tackling 4 mile walks and looking forward to getting on the Cumbrian Fells in the new year! The relief that comes from no longer dragging myself through each day in the company of that all pervasive, insidious weariness that comes from osteoarthritic pain is just enormous. I am so grateful to you and all the supporting medical, nursing and physiotherapy team that looked after me at the Nuffield. I am also immensely grateful that I can receive all this excellence on the NHS. My family are the beneficiaries as well as myself. They have their fun and energetic wife, mum and nana back! Thank you. Mrs. M, 2018 Thank you letter
I know I have said thank you to you in person and told you how happy I am with my care but I really wanted to say this more formally and thoroughly. Sometimes it is only when you look back that you realise how much of an impact a condition like arthritis is having on your everyday life, getting by becomes the norm. I was actually really very nervous, in fact quite scared, about this surgery. Working in patient experience and involvement means I see a lot more patient feedback than the average person, and I'd read and heard so many very negative accounts about many aspects of knee replacement surgery and its aftermath that it very nearly put me off going ahead. It also means I am maybe more aware of what should be happening when and what makes for a good 'patient experience' and the best chance of a good outcome. I would like to put on record that I do not feel my care could have been any better and I am very optimistic that the skill and expertise of care I have had means that I will reap those benefits. Although it is only a few months since my knee replacement surgery, and I continue to work on regaining strength and flexibility, already I know the benefit of my leg feeling stronger and more stable than it has for many years. Added to that the very significant decrease in pain and tiredness I now have makes such a difference day to day and I'm looking forward to doing more things I enjoy without problems. I had had previous discussions with other doctors about this surgery but did not feel confidence to go ahead and so struggled on with increasing problems. From the very first, I left our consultations feeling confident that I had been given the best advice, been involved in the decision making, and that I was in the best of hands. My confidence that I was in good hands was boosted further by the information available on the NJR website but also from the very positive feedback I heard from other patients and staff both clinical and non clinical. I can be quite anxious, and though I hope it didn't show too much, on the day of surgery it would not have taken too much to make me turn tail and run! But I was reassured again by the warm and reassuring approach by yourself and the lovely anaesthetist on the ward and in the theatre and before I knew it - it was all over! My husband and I really appreciated how you clearly communicated what we needed to know, expect, plan for and do before, during and after surgery and want to say a heartfelt thank you for how you have looked after me. Patient and member of staff, 2018 Email
Just a quick note. My mother in law thinks you are... in her words... an absolutely lovely lovely man, and so well well spoken. You did her hip replacement last week and I took her home yesterday. She is totally thrilled with the care and how wonderful everybody has been. Just thought I would let you know that you have a fan. Mrs. M, 2018 Thank you card
Thank you for my new knee. Six weeks after the operation I was walking without any support and able to enjoy the pleasant weather over Christmas, walking with my husband again. I even had a dance on New Year's Eve! I have followed the exercise booklet and I am enjoying the physio, advice and encouragement given at Guisely Nuffield Gym. It was your professionalism together with your care and concern that gave me confidence to have the operation done. Thank you. Mrs. T, 2017 Thank you card
I cannot ever thank you all enough for all you did and the amazing care you gave to me during my knee replacement op. Everyone was so wonderful to me. My biggest thank you must go to you, Mr. Hahnel. You have given me my life back and for that I cannot thank you enough but I hope you know just what you have done for me. I never thought I would be pain free or be able to walk; but you have made these, plus other things possible. It has been life changing for not only myself but for my family too. So thank you from the bottom of my heart for doing the most fantastic job you could do; it's like a miracle to me. Take care, see you when the other knee is due!!! Mrs. T, 2016 Thank you card
Thank you so much for giving me the opportunity to get my mobility and my life back. I will be forever grateful to you. Mrs. W, 2016 Facebook review
Had a full knee replacement 4 weeks ago and the staff at the hospital were amazing. Nothing was too much trouble and the lovely nurse Sarah was an angel. The biggest thank you must be to the surgeon, James Hahnel, who was incredible. I could not have been in better hands. He has given me my life back and I could not thank him enough. So glad I had my operation at this hospital (Leeds Nuffield). Mrs. T, 2016 Thank you from Q tabs
I have had superb treatment throughout the period I was treated at the hospital (The Yorkshire Clinic). The surgeon, Mr. Hahnel was particularly brilliant. He was a try professional and also very caring. Mrs. B, 2016 Thank you from Q tabs
Very pleased with my hip replacement. I have so much more mobility. Many thanks to the Consultant who did the operation. Mrs. S, 2016 Thank you card
With much appreciation and thanks for doing such a fantastic job with regards to my hip replacements a years ago. Your professionalism, warmth and kindness was much appreciated during surgery and my aftercare. Mrs. B, 2016 Thank you card
Thank you for making life more bearable for me. You and all the staff at the nuffield made it a very pleasant experience for me. I would recommend your hospital to anyone who wants to be treated like Royalty! Mr. H, 2016 Thank you card
Thank you so much for P's new knee and also for giving him the confidence yesterday to proceed with the second one doing. Your encouragement meant a great deal to us both. I have been so worried about his exercises! Mrs. H, 2016 Thank you card
It's now nearly 4 years since you did my first knee, then the 2nd knee the following April. They are perfect. I have been very lucky, so I think of you and your work and remember how I had to sit down often because of the pain, yet I was very well otherwise. So enjoy the enclosed. Mrs. P, 2016 Thank you card
I wanted to thank you for all that you have done for me over the last three months. All the staff that I have dealt with including outpatients, ward staff, theatre staff and physics have all been excellent. Thank you so much. Mr. J, 2016 Thank you card
Many thanks for all the work you have done on my behalf. The team is a credit to the NHS Mrs. M, 2016 Thank you card
Thank you so much for helping me get my life back. The difference this operation has made to my life is incredible. Thanks again. Mrs. M, 2016 Thank you letter
I wish to thank you and your team for your care and expertise in carrying out the procedure on my knee. The improvement in my quality of life has been wonderful. I can now walk again for miles with no restriction or pain. Mr.T, 2016 Thank you card
Thank you for looking after may Dad and doing such a great job on his knee. Dad has suffered with his knees for years and was reluctant to have the, operated on because of stories he'd head from people who'd had the, done with unsuccessful results. From the first appointment with yourself you filled Dad with confidence. He had complete belief in you. Thank you so much for caring for my Dad and making a real difference. He's coming in again soon to have the other knee done so please do the same again. Thank you, thank you. Ms O, 2015 Thank you card
On behalf of our sons and grandchildren, my sincere thanks to you and dedicated team for giving my husband a new lease of life. We are looking forward to him eventually being able to join in family activities to the full 0 the 'bionic grandad!' Mrs. C, 2015 Thank you letter
I am writing to express our sincere gratitude to you for the professional and caring way you carried out a total knee replacement operation on my husband. From the time we first met you during the consultation last May we have been greatly impressed with your professionalism and commitment; explaining everything carefully, making us fully aware of the dangers and yet at the same time, giving us confidence in yourself to go ahead. We were also very impressed and thankful for your after care in visiting twice a day on the ward after his operation. We also wish to thank all your team for their support and care which again was outstanding. Thank you. Mrs.O, 2015 Thank you card
Just to say thank you very very much for such loving kindness to me as your patient Mrs. B, 2015 Thank you card
Many thanks for the kindness to all our family and the excellent care of x. It makes all the difference at a stressful time. Mrs. W, 2015 Patient Satisfaction Survey August 2015 Nuffield Hospital
From start to finish Mr James Hahnel has been 100% professional in every way and explained absolutely everything clearly leaving nothing out as to what could, would or should happen. He is my hero! Brilliant Thank you card
Three weeks ago I was discharged from ward 28. I have been overwhelmed by so many acts of kindness both at BRI and also from friends and neighbours. Bridget's [staff nurse] welcoming smile when I entered the admission unit, set the tone for the day. Everybody who came to speak to me before the operation got underway, was calm and kind. The purpose of this card is to thank you, your team and everybody who was involved. I cannot praise you enough. Mrs. K, 2015 Patient Satisfaction Survey April 2015 Nuffield Hospital
All staff were extremely friendly, supportive & helpful. James Hahnel has been brilliant, so far so good! He has such a professional bedside manner. 10/10 Thank you letter
I couldn't let this opportunity pass without underlining my appreciation of all your endeavours on my behalf since we met early last year. From our very first conversation, you made both x and myself feel at ease and confident that I was going to be in good hands when the time for surgery arrived. I am pleased that our GP recommended that I should have knee replacement surgery done at the BRI. I am also delighted and thankful that I have been under the care of you and your team for the operations I have needed. Thank you for your genunine care and concern. We both realise that I have been in the hands of a superb surgeon! Mr. H, 2015 Thank you email
Hello Mr. Hahnel, I just wanted to say thanks very much for my treatment at the Yorkshire Clinic where I had a partial knee replacement on... My new knee is great and I am back doing all my usual activities including walking regularly with my walking group. It's wonderful to not have the arthritic pain. Thanks so much to you and all your team for a really positive experience and outcome. Best Regards, Mrs. P, 2015 Thank you letter and email
To Mr. James Hahnel and All the team, I was in the clinic last week for a total hip replacement. From the initial consultation right through to my discharge, the care was brilliant. Many thanks to everyone for their friendliness, care and compassion. I am so grateful to him for his expertise which will enable me to continue an active life. I consider myself very fortunate to have been in Mr. Hahnel's care Mrs. C, 2015 Thank you letter
I would like to sincerely thank you for how you and your team supported me through my hip replacement. From our first meeting you gave me piece of mind and confidence. The operation and recovery was not daunting as I had expected and I thank you and your team for your professionalism and care. I'm making good progress on my new hip and would like to wish you all a very merry Christmas. Mrs. B, Christmas 2014 Thank you letter
To Doctor Hahnel and staff, Thank you so much for both my operations (I'm like a new woman) Mrs R, 2014 Thank you letter
Thank you so much for your kindness and consideration before, during and after my hip replacement. Today is Thursday and already the pain has disappeared from my left knee and back and the pain from the operation is decreasing. So I should soon be skipping. Again, many thanks Mrs. T, 2014 Thank you letter
Dear Mr. Hahnel, I've been out and about enjoying driving and looking forward to getting up to the Dales this springtime with my knee improving every day - so I wanted to thank you again for all that you've done to get me back on track. I realise from others in the hospital that you are held in high regard not only for your skills but also for the care you give to each person. You certainly made it a less scary experience than I expected it to be . It must be very rewarding to be able to make such a difference to people's lives. I know I was fortunate to be sent to the Nuffield where everyone seems to enjoy their work, so I appreciate all the care I was given but in particular your work on my knee and hip. Many thanks and every good wish in all that you do for so many. Mrs. D, 2014 Thank you letter
Dear Mr. Hahnel, I would just like to extend my thanks to you and your team for looking after me and creating such a fantastic experience during my time in your hospital. It makes such a vast difference being treated so specially and like a real person. The element of trust I felt in all those that came into my room and offered support was phenomenal and this was also extended to my companion (mother in law). The care, friendliness and kindness shown was in my opinion exceptional. I am historically one who panics, gets extremely upset and a quick fainter. Although I was nervous, you and your team reversed this completely and I am utterly shocked, made me out to be a liar which is brilliant! To me this only proves what an amazing job you all do. Yours with immense gratitude. Mrs. D, 2014 Thank you letter
Dear Mr. Hahnel, As I am now discharged from your care after my hip surgery, I would just like to thank you and your team most sincerely for a very successful outcome. I have nothing but praise for you and The Yorkshire Clinic for all the care and attention I received. I wish you well for the future. Yours very sincerely, Mrs. S, 2014 Thank you letter
Dear Mr. Hahnel and Barbara, I would like to thank you both for your kindness and patience regarding my husband's replacement knee operation... I feel the patient care you have shown to him is first class. Many thanks Mrs. H, 2014 
Telegraph and Argus Newspaper
8th October 2013 "Sir - I would like, through your paper to thank the wonderful NHS for my recent surgery for a total hip replacment. I believe my treatment and care was second to none. I am so very grateful to my surgeon, Mr. Hahnel and his wonderful team for all their expertise, care and support and also the health workers behind the scenes that don't usually get recognised. The result of this surgery is truly amazing. To be free of the very debilitating pain of arthritis is nothing short of miraculous. So thank you for giving me back my life and putting the spring back in my step." Mrs. S. 
Telegraph and Argus Newspaper
14th October 2013 "Sir - Please forgive me for writing on a point already made, but Christine Sharp (Letters,October 8) speaks meaningfully for so many of us accorded knee and hip replacement through our local NHS. The thoughtful care of Mr. James Hahnel and his team is second to none, a jewel in the crown of this city, deserving of our most profound thanks." Rev C. Thank you letter
"To Doctor Hahnel and all of the surgery team. Thank you for making the process of my knee replacement easy and a success." Mrs. S. 2013 Thank you letter
"Thank you very very much. My new knee is Brill. Keep up the good work." Mrs C. - 2013 Letter from local GP regarding one of his patients
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Mr. James Hahnel MBBS(Ncl) MRCS(Eng&Glas) FRCS(Tr&Orth) Consultations: Bradford Royal Infirmary (NHS) Duckworth Lane Bradford BD9 6RJ Secretary: 01274 383336 Email: Melanie.Wilkinson@bthft.nhs.uk Nuffield Health Hospital Leeds (Private) 2 Leighton Street Leeds LS1 3EB Secretary: 07710 505960 Email: kayleigh.duree@nuffieldhealth.com www.nuffieldhealth.com/leeds To book an appointment now into the Leeds Nuffield Clinic, please click the link below: https://www.nuffieldhealth.com/consultants/mr-james-hahnel#book The Yorkshire Clinic (Private) Bradford Road Bingley BD16 1TW Secretary: 01274 550845 Email:Emma.Hastings@ramsayhealth.co.uk www.theyorkshireclinic.co.uk |